Dr Stephen D’Silva, “ 7 – Point Programme”
at the Inaugural of National Conference on ‘Achieving Distinctive Competence
through Service and Excellence’, St Joseph Engineering College.
The National Conference on ‘Achieving
Distinctive Competence through Service and Excellence’ organized by the
Department of Business Administration, St Joseph Engineering college was
inaugurated on 22 March, 2012 at 10.00 a.m. in the Conference Hall, Mechanical
Engineering. Block, SJEC.
Dr Stephen D’ Silva, Director,
Jamnalal Bajaj Institute of Management Studies in his Key note address asserted
the ‘7 – point programme’ comprising Values, Learning, Conviction and Passion,
Change, Humility, Team Work and Optimism to be inculcated in individuals to
achieve excellence in life. He cited the examples of Tata Group, Mr Jamnalal
Bajaj, Mr Phil Knight, Mr Jeff Bessos, Premier Autonomibles, Arthrur Anderson
in linkage with the 7-point programme. He testified that the MBA graduates
learn 10% from academics, 15% from social and professional networks and 75% from
the schools of hard knock. He posed a query to the students to decide on the
category of people they belong to – those who make things happen, those who watch
things happen and those who wonder what happened. His concluding remarks were “As
you step into the fun filled exciting world, do not forget your parents and teachers
as they have created this finished product.”
Mr Albert D’ Souza, Chairman,
Printania Offset Pvt. Ltd. & Chairman, St. John's College of Engineering
& Technology, Mumbai in his Chief Guest Address stated that organizations should
focus on quality service and excellence through a continuous monitoring of the
gap between the customers’ expectations and service delivered. He narrated the
success stories of Marico Industries, Model Co-operative Bank, Mumbai and Printania
Offset Pvt. Ltd. to illustrate his view point.
Dr Joseph Gonsalvis, Principal –
SJEC, in his Guest of Honour address wished the conference a success and hoped
that the delegates would have a fruitful deliberation at the two day
conference.
Rev. Fr Henry Mascarenhas, Assistant
Director – SJEC in his Guest of Honour Address quoted, ‘Chances create fate,
Choices create plan and destiny’. He commented that the organizations of today
should make good choices rather than a chance to be successful.
Rev. Fr Valerian D’Souza, Director -
SJEC in his Presidential Remarks reinforced the theme of the national
conference by stating that the organizations
should endeavour to be unique in delivery of services to the customers with a
smile rather than a mechanistic procedure.
SJEC MBA Choir invoked God’s
blessings and graces on the august gathering.
Dr Prakash Pinto, Dean – MBA and
Conference Chair welcomed the august gathering.
Mr Albert D’ Souza, Chairman,
Printania Offset Pvt. Ltd. & Chairman, St. John's College of Engineering
& Technology, Mumbai released the Proceedings of the National Conference.
Dr Anjali Ganesh, Professor and
Conference Convenor furnished the preview of the National Conference and
proposed the Vote of Thanks.
Ms Lorraine Joan Rosario, Assistant
Professor - MBA Faculty compeered the Inaugural Session. Seventy delegates from
various B-Schools and Colleges are attending the National Conference.
Report by Ms Smita Jeusdasan,
Assistant Professor, MBA Faculty.
